Privacy Policy

Privacy Policy

Last updated: March 2026

Harper & Hazel operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). Harper & Hazel is powered by Shopify, allowing us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit or use the Services, make a purchase or another transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal data.

Please read this Privacy Policy carefully. By using the Services, you confirm that you have read and understood these terms and how your information is collected, used, and shared.

Personal Data We Collect or Process

When we use the term “personal data,” we mean any information that can directly or indirectly identify you. Anonymous data is not considered personal data.

Depending on your interaction with the Services and applicable laws, we may collect or process the following information:

  • Contact information (name, address, billing address, shipping address, phone number, email address)

  • Financial information (payments, transactions, confirmations)

  • Account information (username, preferences, settings)

  • Transaction data (orders, shopping cart, returns, exchanges)

  • Customer service communications

  • Device data (IP address, browser, identifiers)

  • Usage data (navigation and interactions)

Sources of Personal Data

We may collect personal data:

  • Directly from you

  • Automatically through the website (cookies and similar technologies)

  • Through our service providers

  • Through partners or third parties

Use of Your Personal Data

Providing the Services

Processing orders, payments, shipments, returns, account management, and personalization.

Marketing and Advertising

Sending emails, SMS messages, and displaying personalized advertisements.

Security and Fraud Prevention

Detecting fraudulent activities and protecting transactions.

Communication

Customer support and business communications.

Legal Obligations

Compliance with laws, dispute management, and enforcement of policies.

Sharing of Personal Data

We may share your information:

  • With Shopify and service providers (payments, logistics, IT, customer support)

  • With marketing partners

  • With your consent

  • Within our corporate group

  • When legally required or in connection with business transactions

Relationship with Shopify

The Services are hosted by Shopify, which may process personal data to provide and improve its services.

More information:
https://privacy.shopify.com/en

Third-Party Websites and Links

We are not responsible for third-party websites. Please review their privacy policies before using external websites.

Children’s Data

The Services are not intended for children. If information has been collected unintentionally, please contact us so we can remove it.

Security and Retention Period

No security system is completely secure. We retain personal data only for as long as necessary to fulfill our legal and contractual obligations.

Your Rights and Choices

Depending on your place of residence, you may have the right to:

  • Access your data

  • Correct or delete your data

  • Transfer your data

  • Manage marketing preferences

Within the EEA / United Kingdom:

  • Object to processing

  • Restrict processing

  • Withdraw consent

Please contact us to exercise your rights.

Complaints

You may contact us or file a complaint with the competent supervisory authority.

International Transfers

Your personal data may be processed outside your country. We use appropriate safeguards such as standard contractual clauses.

Changes to This Policy

This Privacy Policy may be updated at any time. The most current version will always be available on the website.

Contact

Company: AUREON GROUP LIMITED
Trading Name: Harper & Hazel

Address:
FLAT 2304, 23/F HO KING COMMERCIAL CENTRE
2-16 FA YUEN STREET
MONG KOK
HONG KONG

Email:
info@harperandhazel.com

In accordance with applicable privacy legislation, AUREON GROUP LIMITED (Harper & Hazel) is responsible for the processing of your personal data.