Shipping & Delivery

At Harper & Hazel, we treat every order with the utmost care and do our best to deliver your package as quickly as possible.

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Processing Time

Orders are processed within 1 to 2 business days (Monday through Friday).

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Delivery Time

Estimated delivery time is 6 to 8 business days (Monday through Friday), depending on your location.

Orders are shipped from our international warehouses and delivered by trusted carriers such as USPS, DHL, and other local delivery services.

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Shipping Costs

✔️ Free shipping on all orders
No additional shipping charges apply.

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Track Your Order

Once your order has been shipped, you will receive an email containing a Track & Trace link.

Through this link, you can follow your package in real time.

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Important Information

Our products are shipped directly from one of our international warehouses.

As a result, delivery times may occasionally be affected by external factors such as international transportation and customs procedures.

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Questions or Need Assistance?

Do you have questions about your order or delivery?
We are always happy to help.

📧 info@harperandhazel.com

We strive to respond to your message within 24 business hours.

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Customer Service Hours

Monday – Friday: 08:30 AM – 05:30 PM
Saturday: 09:00 AM – 04:00 PM
Sunday: Closed

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Company: AUREON GROUP LIMITED

Trading Name: Harper & Hazel

Address:
FLAT 2304, 23/F HO KING COMMERCIAL CENTRE
2-16 FA YUEN STREET
MONG KOK
HONG KONG